Client Spotlight: W. O. Grubb Crane Rental

Spotlight Grubb Crane 2
Recently Wayne Witmer and Brian Mininger had the opportunity to return to Grubb Crane Rental in Winchester to take a look at the finished facility that Harman built a few years ago for this growing company.  It was a great oppourtunity to learn more about the work of Grubb Crane Rental and find out just what had drawn them to Harman Construction when they were deciding to build their new facility.

Before taking a tour of the facility Wayne and Brian sat down with Scott McDougle – Vice President of Sales – Business Development – and talked about the history of Grubb, it’s ongoing values and priorities and their experience working with Harman in their most recent build.

Here is a transcript of that conversation.

Tell us about the history of Grubb Crane Rental?

WO Grubb Crane Rental was started in 1962 by Willy Grubb.  The company grew over a long period of time through the perseverance and dedication of the Grubb family.  In 1984, Willy’s son Bill purchased the business from his father with a dream and vision to grow the company even bigger than it’s than 15 cranes.  That vision has become a reality with the company growing from 1 branch, with 15 cranes, to now running 8 branches with 200 cranes.

What values are important to Grubb Crane Rental?

People are the heartbeat of our business.  Everyone from our team members to our clients are important.  Safety is also a high priority here at Grubb.  We want to create a safe culture for our employees and our clients.  By valuing people and valuing safety we feel our team members are invested in Grubb Crane Rental because they know we care.

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What was happening in business that you decided to expand to Winchester, Virginia?

Our goal is to get into areas that can use our services and be impacted in a greater way by them.  With the expansion of the power companies, expanding to Winchester would allow us to be available to the power companies and the wind farms going up in the area.  We were also able to hire good people with great talent to help get this branch off the ground and up and running successfully. Honestly, it always comes back to the people and we have some great ones working for us.

Top Priorities for Grubb when looking for a contractor?

Without a shadow of a doubt, Communication was the #1 priority to us.  We needed a company that would, and could, communicate well from beginning to end.  We saw that quality in Harman, which helped in our decision making process.  In fact, Harman went above and beyond in communicating with us, which adds incredible value to the ongoing relationship.

Why Harman?

Besides communication, relationship is really important to us too.  We already had a good relationship with Harman from the past and we appreciated the fact that relationship is also important to Harman.  Harman really takes a partnership approach, displays a great level of professionalism and gives great attention to detail.

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What was your experience with the Design/Build Process?

The design/build process was important to us because it allowed us to sit down and really see the project from start to finish, from the layout to the aesthetics, before we even broke ground.  We could see the process laid out in front of us through the 3D renderings and make changes without having to bring in an expensive architect.  Because of the design/build process we only had a few areas that needed tweaking, which allowed the project to move forward without getting hung up over and over again.

Why is the look of the building so important to Grubb?

Image is important and it helps convey who we are.  We are proud of what this company has become and we feel it’s important to present ourselves well to our clients.   We also feel it instills a sense that we value our customers.  If we take such great care with our facility and our equipment it sends the message to our customers that we value them and we will give the same attention to detail and care that we give to our own staff and facility.

Our motto has always been “We always want to be invited back.”  Taking time to care about the details, about our customers and their projects, hopefully conveys that message.  Honestly, we want to be the best in class.

To see photos of the project check out the Grubb album Here.

 

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